LG washing machine DE error: how to fix it?

Content
  1. What does the DE error mean?
  2. How to fix?
  3. Advice

Washing machines from LG are reliable and practical. The owners have enjoyed their smooth operation for many years. The manufacturer even made sure that any problems were understandable and easily fixable. An alphabetic error code may appear on the vehicle display. Thanks to this, you can easily find out the reason why the wash does not start.

What does the DE error mean?

The LG washing machine may not start the washing program, but display a letter code on the screen. You should not immediately rush to the phone and call the service center, sometimes the problem can be solved on your own.

If the machine issues a DE code, then the cause of the malfunction lies in the unlocked drum cover. The equipment simply cannot draw water and start the program until the hatch is closed.

It is not always possible to solve the problem with a slight movement of the hand. It happens that it is enough just to close the door more tightly, the error stops flashing and the washing process continues. However, additional efforts may not always fix the problem. The reasons why the error is displayed when the door is closed.

  1. A part of the hatch blocking group broke. Usually the problem lies in the shutter, but absolutely any element can break.
  2. The spring has been displaced or the wire clamp has come out of place.
  3. There was a malfunction in the program that controls the position of the hatch.
  4. Inside the electrocontroller, the start sensor element is out of order.

These 4 reasons for the DE error are the most common. The complete list is much longer. Some problems can be solved by yourself, without calling the wizard.

If it is not possible to establish the cause of the error, then you should disconnect the equipment from the mains and contact the service center.

How to fix?

At the very beginning, you need to inspect the lid that closes the drum. Perhaps the hatch is not closed tightly or some thing is preventing the mechanism from snapping into place. If the tight closing of the lid does not lead to the disappearance of the error code, then a small diagnosis should be carried out. Usually, as a result of inspection, the cause is found. If the error persists, then the problem has occurred in more important electronic parts and you need to contact a specialist.

Simple manipulations to eliminate DE code.

  1. Check the cover is tightly closed. You need to lightly press on it, squeeze it.
  2. Examine the door from the outside. It is possible that something is interfering with the tight closing.
  3. Visually assess the inside of the hatch. Make sure that clothes do not fall out of the drum. Additionally, you need to look at the tongue that fixes the hatch. It is possible that something stuck on him.
  4. Make sure the tank hatch hangs straight. Tighten the loops if necessary. Sometimes the skew is insignificant and is not visible to the naked eye. For accuracy, you can use a building level.
  5. If all else fails, remove the laundry and restart the machine. To do this, the hatch is opened, the system is turned off with a button and the power cord is pulled out of the socket. After 15-20 minutes, reconnect the washing machine and check if an error appears.

In some cases, all of the above solutions to the problem do not help to get rid of the code on the display. This means that the problem is more serious. Possible malfunctions and repairs.

  1. The door does not close completely, it is not mechanically fixed. This problem occurs due to wear or breakage of the latch hook.It is necessary to replace the element and continue to use the washing machine. It should be noted that such a breakdown can be easily diagnosed visually. You can try to move the hook with your hand. There is breakage if it is too mobile.
  2. It happens that the door closes, a characteristic click is heard, but the wash does not start. Instead of typing water, the technician issues an error code and that's it. The reason lies in the breakdown of the lock blocking device. In other words, the hatch closes, but it is not blocked, and the system simply cannot continue to execute the program. It is enough to replace the defective element and continue to enjoy the use of technology.
  3. There are more strange situations when the device stops working at some stage during operation. The DE code appears on the screen and a burning smell is felt. The problem lies in the control module. There are several reasons: water ingress into the electronics, power surge. It is even easier - contacts on the module may burn out. To solve the problem, you must first remove the top of the machine and remove the front panel. After that, it will be possible to get the board itself. The damaged areas are usually black, the tops of the capacitors become convex, and traces of breaks can be seen. It is necessary to solder the damaged part and replace it with a new one. When going to the store, it is better to take the old item with you in order to purchase exactly the same one.
  4. If the door does not lock and the handle does not work, then the reason is in it.... We'll have to change the whole part, there is no other solution. It is recommended to contact a specialist so that the new handle is of high quality and durable.
  5. An error can occur in cases where the door does not close, but a skew is visually noticeable. Usually, such a problem is faced by those who have been using the machine for a long time or quite intensively. The reason is quite simple - the hinges are worn out. In some cases, you can simply adjust them with a screwdriver. If this procedure does not help, then it is necessary to replace the loops with new ones.

The DE error occurs exclusively in the event of malfunctions due to which the hatch does not close properly. In most cases, you can solve the problem without involving specialists, especially if you have some skills in repairing household appliances. If you are not confident in your own abilities, then it is worth taking the washing machine to a service center for the craftsmen to make professional repairs. The same should be done if the above methods do not lead to a solution to the problem.

Advice

The washing machine requires maintenance. If used correctly, it can last over 700 hours.

Recommendations of specialists.

  1. The door of the washing machine must be closed carefully, without slamming it.
  2. It is important to ensure that the hatch does not catch clothing.
  3. Leave the door open after washing to allow the drum to dry out. However, after that, it should be closed so that the hinges do not experience a constant load.
  4. Do not hang clothes on the hatch. In this case, the hinges will quickly become unusable.
  5. All systems should be checked twice a year. If necessary, it is worth tightening the fasteners or changing damaged parts.
  6. It is necessary to avoid water ingress on the top cover of the appliance and the back wall. In this case, the risk of damage to electronic components increases.

Such simple rules will avoid serious problems and errors with the DE code. Among other things, it is worth regularly cleaning the washing machine so that debris does not affect its performance.

If a breakdown occurs suddenly and it is not possible to establish the cause, then you should contact the service center. If you repair yourself, there is a risk of damaging something else.

See below for how to troubleshoot the DE error on your LG washing machine.

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