Reasons and solutions for error E02 in the Candy washing machine

Household appliances offered to customers are distinguished by their practicality and versatility due to computerization. Special systems are installed in various types of equipment (refrigerators, washing machines, food processors, etc.). Due to the presence of special chips, the technician is able to notify the owner about malfunctions and failures in the process of work. Manufacturers use specific codes, each of which has a specific meaning.

All codes in Candy washing machines start with the letter "E" and then have a numerical designation. The E02 error can appear for several reasons. If it is present, the technician refuses to work and does not start any of the selected wash programs. If you notice a characteristic code on the display, then water does not enter the tank.

It should be noted that the error will be indicated on the screen not immediately after starting the wash, but after about 3-4 minutes... This is how much time is needed for the technique to collect water. If this does not happen, the washing machine will notify the user.

Experts indicate several reasons why washing machines of the CMA type give the error code E02:

• The most common reason is a non-functioning water supply system, when water simply does not enter the tank due to its absence in the pipes. Also, the code may appear due to a weak pressure. Check if the valve that supplies water to the washing machine is open.
• Clogged pipes that prevent fluid supply often cause problems during operation. In this case, you need to clean and check their integrity.
• A malfunction of the drain mechanism or a breakdown of the control board will also prevent the technician from performing the intended functions.

To fix the problem, it is necessary to carry out repair work depending on the cause of the problem.

In the production of Candy brand washing machines, original filling valves are used, which are not similar to the elements in the products of other companies.

A malfunctioning valve can be associated with the following problems.

• Clogged filter located between the hose and the valve. This is a small mesh that prevents debris from entering the water.
• In some cases, a special coil located on the valve burns out. It needs to be rewound or replaced.
• Dense plates are used to control the fluid pressure. During operation, they can shift and fall out.

If the error appears due to incorrect operation of the sensor responsible for the liquid level, you need to do the following.

• The first step is to find a pressure switch. It is located in front of the washing machine.
• Diagnostics begin with checking the tube, its integrity and tightness. If there is a defect, this element must be replaced.
• Using a special tester, the pressure sensor contacts are checked.It is also worth paying attention to the serviceability of the wire through which the power is supplied.

The control boards also fail. The individual elements located on it are responsible for filling the tank with water and draining. They must be checked for serviceability, but only a specialist will find the necessary elements on the board. It is better to entrust the repair to a professional. If you carry out repairs yourself, you can ruin the board.

In the production of equipment, the company uses boards of different models, so this part may differ in different washing machines.

General troubleshooting tips

• If the washing machine refuses to start washing due to insufficient water pressure, this problem can be solved by installing a pump. Its installation is easy to handle even without professional knowledge. The nanos will maintain the required pressure. If the insufficient level persists constantly, you should contact the water utility to solve the problem.
• When taking in water, the shut-off valve must be fully open. Close it only after a complete stop of the wash program.
• Check the integrity of the water supply hose. Any leak must be repaired.
• If the mesh filter becomes dirty, it must be carefully removed, washed and reinstalled.
• As a preventive measure, experts recommend periodically cleaning household appliances inside and out. Remember to thoroughly rinse the compartment for detergent and other chemicals.
• If the water in the water supply system is saturated with heavy metals and other foreign impurities, you need to use special softening compounds. Modern household chemicals stores offer a wide range of products designed specifically for automatic washing machines. Compliance with this simple rule will significantly increase the service life of the equipment.
• If you notice that the washing machine began to draw up water more slowly, you need to diagnose the equipment as soon as possible. If the problem is not corrected in time, malfunction may cause other malfunctions.
• Re-flashing can help to eliminate malfunctions of the control board, but only a qualified technician can do it. In the event of a serious breakdown, you will have to replace part of the microcircuits or purchase a new board.

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