What should I do if the TV does not play video from the USB flash drive?

Content
  1. Problems and their elimination
  2. Advice

We recorded a video on a USB flash drive, inserted it into the corresponding slot on the TV, but the program shows that there is no video. Or it just doesn't play the video specifically on the TV. This problem is not uncommon. There are several possible reasons for this.

Problems and their elimination

One of the most popular and, unfortunately, unsolvable options - The USB input is simply not provided for servicing a flash card... It's hard to believe, but it happens. Such an input on the TV is made strictly to update the software of the device.

Inappropriate model

If the TV does not play video from the USB stick, chances are that the USB input is not really designed for this purpose. The TV model does not provide these functions. The newer the device, the less chances that such a reason explains the inability to view the video. But there is still a way out.

  1. You can reflash the device. True, not every TV is suitable for such an upgrade, of course, the user himself is unlikely to cope with this. But the master can get down to business and turn a seemingly hopeless case into a solvable situation. It is better not to go into the flashing yourself, the consequences may be irreversible.
  2. Refer to the engineering menu... But this is not very simple either, because such a step can only be made with the help of a special service point. On the forums, you can read a "hacker" advice: sign in with two infrared diodes. But this is a very dangerous step. The engineering menu should be entrusted to professionals. If the user himself accidentally selects the wrong function, he can accidentally knock off all the settings.

Therefore, only those who have solid experience in this and clearly understand what they are doing should intervene in the work of technology. For the rest, it is better to turn to an experienced master.

Doesn't support this video format

Another option for explaining the problem is when the TV simply does not see the video and, as a result, does not show a movie or other video. In such a situation, you can try to fix the situation like this.

  1. The video file should be processed on a computer with a special program, that is, it should be converted. That is, the video itself needs to be translated into the format that the TV supports.
  2. You can use an HDMI cable that connects to your computer. This way you can ensure that the TV will act as a monitor. At the same time, it is important to correctly configure the video card by checking the settings on the device.

    Finally, it's worth starting with the instructions - read what formats the TV supports and download videos of only these formats. Or pre-convert the video to the desired file so that there are no difficulties with viewing.

    Old software

    There are options, except update software, No. If the TV has an Internet connection function, then you can do it yourself, quickly and without problems. But there is another option: download the official instructions from the manufacturer's website and install the software manuallyreferring to the instructions in the instructions.

    If there are problems here, you need call the service center, and specialist operators will explain how to resolve the issue. Very often, the TV does not play video on a flash drive precisely because of the non-updated software, so you just need to make it a useful habit check for updates regularly. It happens that the user simply throws off service offers for software updates and does not know that the TV is ready to work in a more comfortable mode.

    Other reasons

    There are modern LCD TVs that fundamentally retain the parameters of limiting the video playback size. For example, LG, Samsung, Sony and Philips all work with a limited number of video sizes. And it is impossible to get around such a framework. Therefore, the owners of such TV models most often purchase HDMI cable and connect the computer to the TV directly.

    What else can cause the video to fail to play?

    1. The file name may be incorrect. Some TVs do not "understand" the Cyrillic alphabet, and therefore the files should be called numbers or Latin.
    2. File system errors occur. For example, if the TV previously read a USB flash drive without problems, but suddenly stopped recognizing it, this indicates errors on the drive itself. You should connect the USB flash drive to the computer, open the context menu, right-click and go through the following chain: "Properties - Tools - Check disk - Check". Next, you will need to put the "birds" in the line "Automatically fix system errors".
    3. The USB port is defective. It may be worth starting with checking the port operation. If he does not see any flash drive, cable, it may be necessary to contact the service center to fix the problem.

      It happens that the TV does not recognize audio tracks of video files (does not support certain codecs). In this case, you also need convert video or download the same movie in a different format.

      Advice

      Must be check how much the movie weighs. If there is a video on a flash drive that weighs 20.30 and even 40 GB, not all TVs will be able to support this video size. Older models rarely have this capability. Files from 4 to 10 GB are the most convenient in this regard.

      If the TV does not have a USB port at all, you can take old DVD-player or digital set-top box. They usually have the right entrance. To connect, just switch to a set-top box or DVD. And then, taking the remote control from this device, select the USB connection. That is, the launch will be virtually the same as on the TV.

      The video below describes the reasons for not playing video from a USB flash drive and how to fix them.

        11 comments

        Why then does the following happen? When you turn on a video, it either does not play with an error: "Invalid file format", or there is no sound, but there is a video, or vice versa. The format I download is always the same - .mkv. weight up to 10 GB. And every time an unpredictable option, the file will either start or not, or there is no video / sound.

        The same question.

        Andrey ↩ Gelo 24.03.2021 13:14
        0

        This error occurs when Windows Media Player does not support the format or codec for the file, or the files are damaged.

        The 2016 DEXP H32B7100K TV, which until recently perfectly played movies from a flash drive (copied from the archive on a computer), began to issue Unsupported File (unsupported file) and All File Unsupported (all files are not supported) when trying to play the same movies. It reproduces some other films without any complaints. FUSION FLTV-32W4 2010 still perfectly reproduces the same movies from the same flash card. What's the trouble with DEXP?

        Andrey ↩ Igor 24.03.2021 13:09
        0

        Igor, go to the "Files" menu, your USB drive should be displayed there, you can play files from there. Or there is another way: on the TV we are looking for the "Applications" tab. We select the application "Media Player" or "Media Center" and there you can read the contents of the flash drive.

        Victoria 02.03.2021 17:21
        0

        TV "Meridian" lt 32d30 does not open video. What could be the problem?

        Andrey ↩ Victoria 24.03.2021 13:04
        0

        Victoria, please try to play from another media formatted in FAT32 format, or use a different video format.

        The TV sees a USB flash drive, shows pictures of films, but when you click on a file, it says: "The selected file is not supported at this time." Tell me what to do.

        Andrey ↩ Boris 14.05.2021 14:54
        0

        Boris, there are problems with playing different files, especially video. The TV just doesn't open a movie, or another video. Indicates that the format is not supported, etc., because the TV player does not support all video and audio formats. Usually there are several USB ports on the TV. Try plugging the drive into a different port. If you connect a USB flash drive through an extension cable or a USB hub (hub), then try connecting it directly to the USB port of the TV. An extension cable, or even more so a USB hub, may not work.

        And why does the LG TV play the movie perfectly through the smart share for the first time, and does not see the file when you try it again?

        The LG-32CS560 TV plays only the first 5 minutes from the flash drive. What could be the problem?

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